# How Mia Video Credits Work on Shopify (and How to Buy More) > Understand how Mia's video credits work on Shopify — one credit makes one product video, credits never expire, and you top up with a one-time credit pack. See your balance and buy more right from the dashboard. Getting started · 3 min read · Updated 2026-07-13 Canonical: https://mia.si/docs/buy-video-credits Mia runs on **video credits**, and the rule couldn't be simpler: **1 credit = 1 product video**. There's no subscription math to untangle — you spend a credit when you generate, you can see your balance at the top of the dashboard, and you top up with a one-time credit pack whenever you need more. Here's everything the credit system does. ## 1. Check your credit balance Your balance sits right at the top of the dashboard as a **Credits** badge, with the reminder **1 credit = 1 product video** beside it. The info tooltip spells out the same thing — *Each video generation costs 1 credit. Purchase more credits to generate additional videos.* — so you always know where you stand before you generate. New stores start with a few free credits so you can try Mia before buying anything. ![Check your credit balance — #creditCount highlighted](https://mia.si/docs-assets/img/buy-video-credits/01-credits-balance.png) ## 2. See the cost before you generate Whenever you select products, Mia shows the exact cost above the generate button — for example *Will use 2 credits to generate 2 videos*. Because it's one credit per product, the number of credits always matches the number of videos you'll get. After a generation it also tells you how many credits you have left, so there's never a surprise. ![See the cost before you generate — #costPreview highlighted](https://mia.si/docs-assets/img/buy-video-credits/02-cost-preview.png) ## 3. When you're low on credits If you select more products than you have credits for, the cost line switches to *Not enough credits — you need X but have Y. Buy more to continue*, and the generate button turns into a shortcut to top up. You can't accidentally start a generation you can't cover — Mia points you to buy more first. ![When you're low on credits — #generateBtn highlighted](https://mia.si/docs-assets/img/buy-video-credits/02-cost-preview.png) ## 4. Buy more credits Click **Buy More Credits** at the top of the dashboard (or the top-up shortcut when you're low) to open the credit packs. As the page explains, you *purchase video credits once — no recurring charges*, and larger packs come with better value. Pick a pack and your credits are added to your account immediately, ready to spend on your next generation. ![Buy more credits — s-banner highlighted](https://mia.si/docs-assets/img/buy-video-credits/03-buy-more.png) ## 5. Credits never expire There's no clock on your credits. The credit packs are a **one-time payment with no recurring charges**, and any credits you buy **never expire** — so you can top up now and generate videos whenever you launch new products, with no monthly commitment hanging over you. ![Credits never expire — s-banner highlighted](https://mia.si/docs-assets/img/buy-video-credits/03-buy-more.png) ## FAQ ### How do Mia's video credits work? One credit makes one product video: when you generate, Mia spends one credit per product you selected. Your balance shows at the top of the dashboard, and the cost preview tells you exactly how many credits a generation will use before you start. ### How much does one video cost in credits? One credit per video. If you select three products, you'll use three credits and get three videos (each with a set of options to choose from). ### Do video credits expire? No. Credits you purchase never expire — you can buy them now and use them whenever you're ready to make more videos. ### Is Mia a subscription? Credit packs are a one-time purchase with no recurring charges. You buy credits when you need them rather than committing to a monthly plan. ### What happens if I run out of credits mid-project? When you don't have enough credits for your selection, Mia shows a "Not enough credits" message and turns the generate button into a shortcut to buy more. Top up, and your new credits are available immediately. ### Do new stores get free credits? Yes — new installs start with a few free welcome credits so you can generate your first videos and see the results before buying a pack. ### Where do I buy more credits? Use the Buy More Credits button at the top of the dashboard. It opens the credit packs, where you choose a one-time pack and the credits are added to your account right away. ## Related - [How to Generate AI Product Videos on Shopify with Mia](https://mia.si/docs/generate-product-videos.md) - [AI Product Video Generator for Shopify: Create Videos with Mia](https://mia.si/docs/ai-product-video-generator-shopify.md) - [How to Publish AI Product Videos to Your Shopify Product Pages](https://mia.si/docs/publish-product-videos-to-shopify.md)