1. Introduction This Privacy Policy describes how Mia - AI Product Videos ("we," "us," or "our") collects, uses, and shares information when you use our Shopify application. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including GDPR and other relevant regulations.

2. Information We Collect When you install and use our app, we collect: (a) Store Information: Your Shopify store URL, store name, and email address; (b) Product Data: Product images, titles, descriptions, and metadata you choose to use with our service; (c) Usage Data: Information about how you interact with our app, including features used and videos generated; (d) Technical Data: IP addresses, browser type, device information, and access times; (e) Payment Information: Subscription and billing data processed through Shopify (we do not store credit card information).

3. How We Use Your Information We use the collected information to: (a) Provide and maintain our video generation service; (b) Process your product images to create AI-generated videos; (c) Manage your subscription and billing; (d) Send service-related notifications and updates; (e) Improve and optimize our service; (f) Ensure security and prevent fraud; (g) Comply with legal obligations. We do not sell your personal information to third parties.

4. Data Processing and AI Services Your product images and data are processed using AI technology to generate videos. This processing may involve third-party AI service providers who act as our data processors. All processors are bound by strict confidentiality obligations and data protection agreements. Your content is used solely for providing the service and is not used to train AI models or for any other purpose without your explicit consent.

5. Data Storage and Security We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security assessments, access controls, and secure data centers. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Generated videos and associated data are stored on secure servers and may be cached for performance optimization.

6. Data Sharing and Third Parties We may share your information with: (a) Service Providers: Third-party vendors who assist in providing our services (hosting, AI processing, analytics); (b) Shopify: As required for app functionality and billing; (c) Legal Requirements: When required by law, court order, or to protect our rights; (d) Business Transfers: In connection with any merger, sale, or acquisition of our business. We ensure all third parties comply with appropriate data protection standards.

7. Data Retention We retain your data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you uninstall the app, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal, accounting, or security purposes. You may request earlier deletion by contacting us directly.

8. Your Rights and Choices You have the right to: (a) Access your personal data; (b) Correct inaccurate data; (c) Request deletion of your data; (d) Object to data processing; (e) Request data portability; (f) Withdraw consent at any time; (g) Lodge a complaint with a supervisory authority. To exercise these rights, please contact us at support@mia.si. We will respond to your request within 30 days.

9. Cookies and Tracking Technologies We use cookies and similar technologies to maintain sessions, analyze usage, and improve our service. Essential cookies are necessary for app functionality, while analytics cookies help us understand how you use our service. You can control cookies through your browser settings, but disabling certain cookies may affect app functionality. For more details, see our Cookie Policy.

10. International Data Transfers Your data may be transferred to and processed in countries outside your country of residence, including the European Union, United States, and other jurisdictions. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission and compliance with applicable data protection frameworks.

11. Children's Privacy Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or through the app. Your continued use of the service after changes constitutes acceptance of the updated policy. We recommend reviewing this policy periodically.

13. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: support@mia.si. For GDPR-related inquiries, you may also contact our Data Protection Officer at the same email address. We are committed to resolving any privacy concerns promptly and transparently.